Loyalty Program for Independent Retailers

Customer loyalty helps "boost" your sales. You can't rely solely on the appeal of the products you sell. You also need to reach out to consumers. Bringing your customers back for repeat purchases: that's the goal of a Loyalty Program.

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ATTRACT

While complying with GDPR, build your customer database through your Loyalty Program. Well-populated and enriched with purchase data, your customer database is the foundation of your future sales.
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ENERGIZE

Using the insights in your customer database, bring your Loyalty Program to life. Track the results and ROI of every customer communication campaign — and watch your revenue grow.

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DELIGHT

Show your customers how much you value them. Your dedicated Avomark advisor will share plenty of ideas — both creative and proven — to bring warmth and enthusiasm to your customer relationships.

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LOYALTY SOLUTIONS

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A PROGRAM THAT REFLECTS YOU

With the help of your coach, you choose your program type (points-based, purchase vouchers, stamp card, or cashback) and the messages you want to send to your customers (welcome, purchase voucher, birthday, etc.)
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GUARANTEED ROI AND TIME SAVED

Avomark adapts to your budget constraints by offering cost-effective, personalized, and scalable loyalty solutions, while taking 100% of the daily management of your Loyalty Program off your hands.

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EASY SETUP WITH NO CONSTRAINTS

Is your store equipped with a POS terminal, a PC, a tablet, a cash register, and/or connected kiosks?That’s all you need to use all of Avomark’s loyalty tools!

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ENGAGE YOUR CUSTOMER BASE 24/7

Your customers automatically benefit from their rewards based on the rules you define.
You stay in full control of your program at all times.

A compelling Loyalty Program…
● Ready-to-use Loyalty Card and program
● Premium service for VIP customers
● App to digitize your loyalty

Dynamic loyalty engagement…
● Campaigns (direct mail, email and SMS)
● Happy hours and special deals
● Satisfaction surveys

Customers who are pleasantly surprised…
● Lottery and challenges
● Gift Cards
● Goodies

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A PERSONALIZED WELCOME FOR EVERY CUSTOMER

The checkout moment is the perfect opportunity to grow your database and build customer loyalty. AVOMARK has developed an interface and integrations to streamline the in-store customer experience:

● Enrollment of new customers in the Loyalty Program
● Ergonomic customer identification module at checkout
● Real-time display of each customer’s loyalty profile
● Management of loyalty benefits (points, rewards, perks…)
● Alert messages for “last message undelivered” to update contact details

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STAY CONNECTED 24/7

With our modules that connect to your website, you can engage your customers outside of opening hours.

● A loyalty portal dedicated to customers (gift catalog, Referral Program, personal information…)
● Automated event-based marketing (welcome, dormant customers, birthday, first purchase, …)
● An online booking service
● Offers and promotions to drive product sales
● Customer reviews to improve your online reputation

By extending your online visibility, you drive more traffic to your store!

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YOUR CUSTOMERS EARN REWARDS BASED ON YOUR STRATEGY:

● On the day they activate their card
● With every validated purchase
● On every visit
● On their birthday
● By referring friends and family
● By completing a survey