A customer Loyalty Program automatically rewards your customers for their purchases — no physical card required — while collecting valuable data.
Yes. The Avomark customer Loyalty Program is designed to be simple, flexible, and cost-effective — even for SMEs and independent retailers.
No. The Avomark customer Loyalty Program works without requiring a mobile app.
Setting up your customer Loyalty Program is quick and can be up and running in no time.
Yes. You can adjust the rules, rewards, and offers of your customer Loyalty Program at any time.
You can monitor the effectiveness of your loyalty program yourself by measuring:
– The revenue generated by your loyal customers
– The number of vouchers redeemed at your till as your customers make new purchases
In addition, AVOMARK provides you with precise statistics:
– Percentage of customers targeted by a direct marketing campaign who made one or more purchases during the validity period of their voucher
– Revenue generated by those customers
– Revenue generated per EURO of voucher redeemed
– R.O.I., etc.
Each year, Avomark sends several million messages (direct mail, SMS, emails, push notifications) in France and abroad. Its multichannel processing capabilities allow it to handle the vast majority of requests.
Avomark also gives its clients the ability to run their marketing campaigns independently, 24/7, through your CRM Back Office.
Yes, you can sign up for our discovery offer.
We then regularly check in with our clients to ensure the quality of the services provided, and to implement any optimizations to the loyalty method as needed.
Loyalty techniques evolve in step with technological progress and retail market conditions.
Avomark continuously updates its tools so you can build lasting customer loyalty with maximum effectiveness.
Your POS system and/or payment terminal will exchange data via the Internet.
Direct mail will be sent at your request at the postal rates of the country concerned.
As for electronic messages (SMS, emails, push notifications), they will be sent from the AVOMARK platform either autonomously (if you prefer) or managed by Avomark.
Please get in touch with us to discuss the operational details (currency, country, software used, languages, etc.)
Our app can be installed directly on your Android POS terminal via the official stores (Ingenico TEM or PAX MaxStore). Installation is handled by your terminal maintainer — feel free to contact them to check your hardware compatibility and learn about the practical steps involved.
We also work with several recognized partner maintainers who can support you effectively:
Is your maintainer not on this list, or unsure how to proceed? They can contact our Customer Service team at any time for installation guidance: serviceclients@avomark.fr.
No need to worry! Our specialists have extensive experience migrating loyalty programs from a wide range of sources: customer data, account balances, coupons, discounts, and more (*).
For POS Terminal Loyalty, we are able to migrate the program previously provided through your Crédit Agricole or Banque Populaire Caisse d'Épargne (BPCE) bank via the company Izicap (FID PRO offer): visit our dedicated page!
(*) The nature of the data that can be migrated depends on your access to the legacy data and its quality. Talk to one of our experts with no commitment!
Android Pax A series:
– Android Pinpad A30 / A35
– Android Mini POS A50 / A77
– Android Fixed Terminal A80 / A8500
– Android Mobile Terminal A920 / A920Pro / A99
Android Ingenico Axium range:
– Axium DX4000 Desktop or Portable
– Axium DX6000
– Axium DX8000 series
– Axium EX4000 / EX6000 / 8000
– Axium RX5000 / RX7000 / RX9000
– Axium SX series
We regularly add new terminals and manufacturers!
We are compatible with the following payment applications:
Pax, Axium or SunMi POS terminals:
– Nepting
Pax POS terminals:
– PAX FRv6
Ingenico POS terminals (Axium range only):
– Ingenico Pay
This list is updated regularly — check back often!
Available Loyalty Programs:
– Points-based program
– Tier-based program (e.g., for every €150 in cumulative revenue, offer 10% off)
– Visit-based program
– Promotions (fixed vouchers: discount, gift)
Yes, absolutely! You can set up automatic follow-up messages, such as:
- Welcome SMS,
- Birthday SMS,
- Re-engagement SMS for inactive customers,
- Voucher delivery SMS.
These automations help you maintain a regular relationship with your customers while saving you time. Alongside these, you can also create and send your own custom communications.
Yes, absolutely! You have access to a dedicated platform that lets you create and issue vouchers completely independently. You can also manage your marketing campaigns via SMS or email to optimize communication with your customers.
Yes! Your customers can track their loyalty rewards in real time, whether through:
- the customer portal Ma Carte
- their Loyalty Card on Apple or Android mobile.
Yes, absolutely! You have access to a CRM back-office that lets you record purchases made by customers who paid in cash.
You can easily retrieve these transactions by linking them to the customer's phone number.
Yes, absolutely! You have access to a CRM back-office that lets you measure the effectiveness of your campaigns and track the performance of your Loyalty Program.
The Avomark Loyalty app is currently available in France.
Other countries are being explored — stay tuned!
No. Your existing Android terminal is all you need (Ingenico / Pax / SunMi).
By their bank card, through a secure and anonymized process.
Yes: points, cash-back, tiers, vouchers.
Less than 3 minutes.
For over 35 years, customer loyalty has been at the core of what we do. We do not rent or sell contact lists.
As the owner of your data, and provided that your customers have given their informed consent, you are the only one who can use it. You can continuously monitor how your contact details are used and verify the quality of our services by inserting a few addresses of people you know (known only to you) into your files: you will receive the same messages as your customers and can verify our reliability at any time.
In all cases, Avomark complies with the General Data Protection Regulation (GDPR).
Of course, customers retain the right to access, withdraw consent from, and modify their personal data upon simple request and/or via the MaCarte.Club Web Portal. They are free to opt out of the Loyalty Program at any time, in accordance with the European General Data Protection Regulation.
Your CRM Back Office lets you access them at any time online via a secure login.
Yes, we work with you to manage the transition to the new loyalty system, always keeping customer satisfaction and GDPR compliance as top priorities.
As soon as each customer has given their informed consent, all customer data can be retrieved and used without restriction.
No.
You manage your customer relationships freely. Avomark is available to run your multichannel campaigns and activate various marketing automations. You can choose other providers or use your CRM Back Office to communicate with your customers independently.
A short link is a condensed version of a URL that redirects users to a specific destination on the internet. Short links are commonly used to simplify and shorten long, complex URLs into a shorter, more easily shareable format.
To use a QR code with a short link, simply follow these steps:
You can customize your short link with Avomark. Customization allows you to modify the final part of the shortened URL with a meaningful keyword or phrase. For example, instead of a randomly generated short link like "avk.sh/abcdef", you can customize it to "avk.sh/myproduct".
Avomark is the ideal solution for all businesses, regardless of their size or industry. Whether you're a small, medium, or large business, a first-time affiliate, a marketer, or a blogger, our flexible platform will meet your specific needs.
Short Links are fully integrated into all of our marketing solutions, giving you a 360-degree view of your data and performance.
Avomark offers a wide range of advanced features to manage your short links and track clicks effectively. Whether you want to customize your links, access detailed performance statistics, or create custom QR codes, our platform gives you powerful tools to optimize your marketing campaigns. In addition, our support team is available to answer your questions and provide responsive, effective assistance.
We place great importance on protecting your privacy and your data. By choosing Avomark, you can enjoy complete peace of mind — our platform is hosted in France and complies with European data protection regulations, including GDPR. Your information is secure, and we are committed to respecting your privacy.
With Avomark, you get a solution tailored to your business, affordable subscription plans, advanced features, and responsive support — all while keeping your data and privacy protected. Trust Avomark to optimize your links and drive your marketing success.
It's a digital wallet pre-loaded by the customer, usable exclusively at a specific brand. It makes it easy to pay in-store or online, while enjoying loyalty benefits.
The customer can load their wallet online via your e-commerce site, or in-store. They choose the amount to credit and can receive a bonus (e.g. €1 free for every €20 loaded).
The balance can only be used within the defined brand or store network, ensuring that all spending stays within your commercial circuit.
Yes, the wallet can be linked to a Loyalty Program offered by Avomark. Purchases made using the balance allow customers to earn points or rewards.
In general, the wallet is non-refundable, but this depends on the General Terms of Sale defined by your brand.
Yes, transactions are secure and customer data is protected. The system complies with GDPR standards and security best practices.
Our solution automatically invites your customers to share their feedback via a simple, anonymous form after their purchase (by receiving an SMS) or by scanning a QR code online or at the point of sale.
Negative feedback is identified and you are immediately notified, allowing you to start a conversation if the reviewer chose to share their contact details.
Satisfied customers are invited to share their review publicly on your business listing (Google, Tripadvisor, TrustPilot, etc.).
All reviews collected through our solution give customers the option to leave their contact details so they can be reached later. This is optional, so a review can remain 100% anonymous if preferred.
In all cases, the goal is to encourage honest reviews and help you quickly identify any areas of dissatisfaction.
If the reviewer chose to share their contact details, you can reach out to learn more or thank them.
When a review is anonymous, it is not possible to respond directly.
In all cases, you can act quickly (e.g. improve your welcome, check a dish, adjust a service…) to prevent dissatisfaction from turning into a negative public review.
When a customer submits a positive review through our solution, they automatically receive an invitation encouraging them to publish it on your public business listing.
This is a voluntary and natural process that helps showcase great experiences and build your reputation.
Yes, our solution is designed to be 100% compliant with the rules of review platforms and applicable legal standards.
We do not create, modify, or delete any reviews, we never post on your behalf, and we ensure that every review genuinely originates from one of your points of sale or a real purchase.
Collecting and managing reviews is strategic for your brand's reputation.
By using our solution, you:
Yes, we offer free demos and personalised guidance to show you how the solution can be integrated into your business alongside the other tools we offer to boost your business performance.
